Terms and Conditions

These Terms and Conditions govern the use of Alpine Digest’s website and services. By accessing or using our website, you agree to comply with these Terms in full.

Use of the Website

The content on this site is provided for informational purposes only. You may not reproduce, redistribute, or commercially exploit any material without prior written consent.

User Responsibilities

You agree not to misuse the website, disrupt its operation, or attempt unauthorized access to data or systems.

Subscriptions and Payments

Certain features or articles may be available only to paid subscribers. Payment details are presented at the time of purchase. By subscribing, you agree to the applicable charges.

Refund and Return Policy

Services (e.g., subscriptions, consulting, or online access)

• Refund requests for services must be submitted within 14 days of purchase if the service has not been fully delivered.
• Completed or ongoing subscription periods are non-refundable once access is granted.
• If you cannot use a booked service (e.g., scheduled consultation), you may request rescheduling at no additional cost if requested at least 48 hours in advance.

Digital Products (e.g., reports, downloadable files)

• Digital products are non-refundable once the file has been downloaded or accessed.
• Refunds may only be granted if you experience technical issues preventing download or access, provided you notify us within 7 days of purchase.

Physical Goods (if offered)

• Physical goods may be returned within 14 days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase.
• Refunds will be processed once the returned product is inspected and approved.
• Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the product was defective or incorrectly delivered.

Refund Processing

Approved refunds will be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

Non-Refundable Items and Justification

• Customized services and completed subscription periods are non-refundable due to the immediate value provided.
• Downloaded digital files are non-refundable because access is granted instantly and irrevocably.

Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. Please review it to understand how we process and protect your data.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of this website or its content.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes are posted implies acceptance.

Governing Law

These Terms are governed by Swiss law. Any disputes shall be resolved under the jurisdiction of Swiss courts.

Contact

For questions about these Terms and Conditions, please contact us at:
privacy@alpinedigest.com